Front of House/Corporate Concierge
First impressions count, and the first person you meet when you enter a building is often the receptionist or concierge. This is a crucial service but it can be something that’s difficult to get right.
Elite FM as an outsourcing partner recognises the vital importance of getting this aspect of the service right. As well as the need for the whole of the reception team, to be polite and professional, ready to deliver a five-star welcome to guests.
Invariably the first opportunity to impress visitors, or maintain a positive experience for those stakeholders who return frequently, is to ensure our front of house teams look, behave and operate with the highest professional standards on our customers’ behalf.
Supported by recognised industry professionals and a rigorous training programme, Elite FM employees are committed to upholding the integrity of our customer’s service standards by delivering reception and visitor services with enthusiasm, passion, professionalism, courtesy and care.