Elite FM has direct leisure experience and knowledge of the sector having worked for and provided services to the largest and most respected leisure operators in the UK. With correct cleaning, work scheduling, job specific machinery and on-site training for staff, Elite FM’s cleaning process is structured and efficient. This ensures that by the end of month one the cleaning standards at your health club or leisure facility will be significantly enhanced. The provision of site specific training with efficient operative scheduling will ensure that optimum performance levels will be achieved across your estate allowing us to clean better and faster.
Along with the best training techniques, our operatives enjoy using the appropriate and specifically chosen tools and equipment for each and every task to ensure the highest quality is achieved with superior time efficiencies. We will continuously review the cleaning provision to constantly implement best practice and provide you with an enhanced cleaning service.
Daily cleaning specification for the leisure sector
Working in conjunction with the manager of your premises, we will establish in-depth knowledge of your site in order to conduct our cleaning service to the highest standard to ensure a clean environment is maintained at all times.
We will ensure that all activities and procedures are taken into account, in regard to the health, safety and welfare of your members, guests, employees and our own staff. We are a unique company within the cleaning industry because we invest strongly in all aspects of the business from our greatest asset, our staff to the latest IT systems. We have a passion for providing a cleaning service that is second to none.
The success of our cleaning service results from a dedicated management team, highly qualified supervisors, well trained and fully qualified cleaning operatives and a quality monitoring process. We set demanding performance targets, quality control measures and management response actions to ensure consistently high service standards.
Our key performance indicator (KPI) RAG system is based on regular site audits that feed into a set of KPI’s, agreed at the beginning of the contract. We review the KPI’s at regular joint meetings at which minutes are taken to record any issues and planned action.