Privacy Policy

Privacy Policy

This Privacy Policy sets out how Elite FM (Facilities Management) Limited herein referred to as ‘Elite FM’ uses your data when you provide it to us, or when you interact with our website. This Privacy Policy is effective from 25 May 2018 and fully recognises General Data Protection Regulation (GDPR).

It is ESG’s intention to promote privacy awareness and compliance. ESG’s Privacy Policy aims to help you understand what data we collect, what we use it for, and how you can exercise your rights.

If you have any Privacy Policy queries you are advised to direct these to the Office Manager at the email address

It is important that you read our Privacy Policy.

How we use your data

Elite FM follow the following principles in order to protect your privacy:

:: We do not collect more information than is necessary
:: We do not use your data for purposes other than those specified
:: We do not keep data longer than required
:: We do not disclose your data to third parties is a website operated by Elite FM. Elite FM is a limited company registered in England, the company’s registration number is 11345727, and we have our registered office at:

Elite House
691-693 Warwick Road
West Midlands
B91 3DA

Be assured Elite FM take your privacy extremely seriously and will never disclose, share or sell your data, unless required to do so by law. We only retain your data for as long as is necessary and for the purposes specified above.

Your rights

You have the right to ask for the personal data we hold on you at any time. You can request information about:

:: What personal data we hold
:: The purposes of processing
:: The categories of personal data concerned
:: The recipients to whom the personal data has/will be disclosed
:: How long we intend to store your personal data for

PLEASE NOTE – emailing existing customer is covered under The Privacy and Electronic Communications Regulation (i.e. PECR 2003, updated 2011) which co-exists with GDPR and is in the process of being updated as part of the EU Privacy Initiative.


Elite FM has sought the permission of image subjects in our photographs featured on this website. For photograph’s taken after 25 May 2018, we have written permission from the image subject to comply with GDPR.

LogoSoft-WebEx account

If you are provided with an employee/customer account, you must treat your account details as confidential. You must not disclose it to any third party. We reserve the right to disable your account if you violate our terms of use. If you know or suspect someone of having access to your account, you must promptly notify us at

Accessing our site

Our site is made available free of charge. Due to issues beyond our control, we cannot guarantee that our site, or any content on it, will always be available or be uninterrupted.

Changes to our website

The content posted on our website is intended to explain the scope of our services. We make every effort to keep the site accurate and, where necessary, kept up to date.

Linking to our site

You may link to our homepage, provided you do so in a way that is fair and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights on our site, and in the material published on it. Those works are protected by copyright laws. All such rights are reserved. You may print off copies, and may download extracts of any page(s) from our site and you may draw the attention of others within your organisation to content posted on our site.